Operation Specialist

Job Description
  • Provide excellent service through professional workflow aligned with operation standard
  • Attend client queries through emails and phone calls, by being proactive, courteous, friendly, and helpful
  • Ensure that all client requests, issues and complaints are resolved promptly and accurately
  • Promote goodwill when dealing with clients ad internal sales teams, to maintain good client relationship, achieve high level of client satisfaction, and retain client loyalty
  • Monitor bookings for processing for reservations, special requests, amendments, and cancellations
  • Proficient in English and Chinese
  • Ability to access and accurately input information using a moderately complex computer system
  • Excellent oral and written communication skills
  • Ability to multi-tasks and work in a fast paced, high stress environment
  • Self-motivated and detail orientated
To apply for this opportunity, please send your resume to HR@aichotels.com

Marketing Specialist

Job Description
  • Reporting, Analytics, Data, Testing, Website, MySQL
  • Product Knowledge, Sales Enablement, Description, Website, Pricing, Sales training, GTM
  • Scheduling, Optimization, Lead generation, CRM, HTML
  • Digital Marketer, SEO, Public Relations, Localization
  • Solid computer skills, including MS Office, marketing software (Adobe Creative Suite & CRM) and applications (Web analytics, Google Adwords etc.)
  • Knowledge of HTML, CSS and web development tools (e.g. Dreamweaver) preferred
  • Well-organized and detail oriented
  • Exceptional communication and writing skills
  • Commercial awareness partnered with a creative mind
To apply for this opportunity, please send your resume to HR@aichotels.com

Mobile App Developer Intern

Responsibilities and Duties
  • Contribute to our native iOS and Android app development based on Ionic framework
  • Contribute to development of Web App
  • Integrate our back-end services to make sure we are delivering a great and smooth mobile user experience
  • Help improve code quality through writing unit tests, automation and performing code reviews
  • Participate in brainstorming sessions and contribute innovative and original ideas to our technology, algorithms, and products
  • Work with the product and design team to understand end-user requirements and use cases, then translate that into a pragmatic and effective technical solution
  • Dive into difficult problems and successfully deliver results within a schedule
Qualifications and Skills
  • Should have experience developing apps using Ionic framework, Angular and Cordova
  • Experience developing hybrid mobile applications UI with Angular, CSS, HTML 5, JavaScript and other broadly used Web development technologies.
  • Experience in back-end development based on REST API and JSON Framework, database management using MongoDB
  • Knowledge of Github or other version control systems
  • Knowledge of mobile APIs and UI standards
  • Good communication skills
  • Able to work remotely/independently
  • Self-motivated, willing to learn new things quickly
  • Demonstrated interest in working for small startup/teams
To apply for this opportunity, please send your resume to HR@aichotels.com

Bilingual (Chinese) PHP Developer

  • Develop software solutions for the our Website
  • Maintain and support our internal application
  • Build and implement new web applications
Required Skills:
  • At Least 2 Years of strong hands on experience and knowledge of:
  • Must have strong work ethic and be able to work both in team and solo environments
  • Plus: Adobe Fireworks, illustrator and Photoshop
To apply for this opportunity, please send your resume to HR@aichotels.com

IT Project Specialist

  • Organize project team meetings on an as-needed basis, works with the project team to determine time frames, budget, and procedures for accomplishing projects.
  • Support our system ramp-up and go-live; maintain databases; ensuring cross-browser/cross-platform compatibility; protecting against common security loopholes.
  • Design and implement software solutions based on software requirement specifications , test software implementation against requirements.
  • Ability to plan and coordinate projects from initiation to completion to ensure that goals or objectives of projects are accomplished within the prescribed timeframe and budget.
  • Responsible for helping Management with staffing requirements and allotment of resources to various phases of projects.
  • Hold project resources accountable for deliverables to ensure that progress is on schedule and within budget and provides regular updates on project status to management.
  • Proactively identify risks and resolves issues to prevent project delays and re-work.
  • Lead cross-functional meetings that identify risks and issues and creates plans to mitigate and resolve them. Able to consolidate ideas and collaborate with cross-functional working groups.
  • Have a strong understanding of technology and the ability to be a liaison between technical and non-technical members of the organization. Communicates effectively at all levels of the organization.
To apply for this opportunity, please send your resume to HR@aichotels.com